mtn has the worse customer service ever!!!

I have had it with the terrible service from mtn, if you go to the shop they say you have to contact the call center, when u try calling the call center u have to wait 60-80minz jus to get through to an agent (does mtn employ holiday makers n think we have time like that to spend sitting and waiting),. Then I finally got through to an agent at which I needed to port my number so I can leave this **** network, a case was logged I was promised a 5 day TAT( 5 days I really wonder what do mtn employees do) I was promised a call back and it's been 3 days past the time I was promised the call back, iv been tryn to call them (during my lunch break) n dont ever get through,. I have had enough with mtn but when it comes to their payment n debt collecting see how efficient they are<br> <br> Terribly disappointing