MTN has the most pathetic after sales service!

<p>after a long battle to update my debit order date (by long, i mean MONTHS) it was finaly done. BUT!!! - now the payment never goes off on the set date even though my contract payment type is set as debit order. now MTN wants to suspend my account because of their pathetic, ridiculous misstakes on their side.</p> <p>i have no issue paying my account or any over due monies, but surely MTN can make contact with me DIRECTto sort this matter out once and for all - because getting a hold of an opperator on any of their lines is a no-go.</p> <p>if this matter is NOT resolved before 17:00pm today 27 September 2016 i will take Vodacom up on their offer to take over my contract from this pitiful provider called MTN.</p> <p> </p> <p>a final note on this matter:</p> <p>I am so disapointed in YOU MTN</p> <p>I spend R800 each month for the last 4 years on you and this is the service i get.</p> <p>how difficult is it to sort it out.</p> <p>Lastly, please please please please please just CANCEL my debit order COMPLETELY, so that i can pay cash every month and can only blame myself then when payment is not done.</p> <p> </p> <p>PULL UP YOUR SOCKS MTN!!!</p>