MJ
Mohamed J
1 reviews | Active since Mar 2009
03 Jul 2015, 10:35
MTN HAS OUT DONE TELKOM!!! WELDONE! ABSOLUTE WASTE
MTN has the worst customer service ever!! it seems that the Eskom board and the ****** of the Nkandla enquiry have invaded MTN!!! USELESS SERVICE! HAD TO WAIT LIKE TWO HOURS FOR CALL TO GET ANSWERED.<br> <br> PLEASE CHECK OPTIONS WITH OTHER NETWORKS BEFORE RENEWING or MOVING TO MTN!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Jul 2015, 13:31Hello mij786,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You can log on to our web chat service on our website for prompt assistance, this can be found via the 'ask a question' page...
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You can log on to our web chat service on our website for prompt assistance, this can be found via the 'ask a question' page...
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
MTN South Africa's reply04 Jul 2015, 13:31
Official
Hello mij786,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You can log on to our web chat service on our website for prompt assistance, this can be found via the 'ask a question' page...
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You can log on to our web chat service on our website for prompt assistance, this can be found via the 'ask a question' page...
Please note our teams are working on improving the service delivery going forward.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***