MTN has no intention to improve their service

Emailed MTN this morning:<br> <br> TO WHOM IT MAY CONCERN<br> <br> I have made the huge mistake of continuing business with MTN.<br> <br> Now you send your bills as late as possible with questionable charges. Also see email below on which I have not received a response and it was escalated telephonically on a number of occasions.<br> <br> CELL ***<br> I decided to upgrade this number at the MTN store and now received a bill of R1968.03 that includes Packet Switch Data of R831.83. This is after I was supposed to get a 30GB data promotion which took weeks to eventually get loaded by MTN. I was also promised three months three subscription that I am still to receive. I also loaded data bundles to this number that is not reflecting on the invoice.<br> <br> Statement reflects a debit of the R10000.00 CASH I paid you. Why is this being reversed with a debit note? Now you want to deduct R5122.84 from my bank account?<br> <br> 1) I am instructing my bank to stop all MTN debit orders.<br> 2) I will lodge a dispute with the ombudsman.<br> 3) I will challenge your inevitable listing my accounts as unpaid with the credit bureaus. <br> 4) I do not wish to have any products and services from MTN and will settle any outstanding once my complaint is