MTN HAS NO CARE FOR ANY CUSTOMER NEED

MTN South Africa is the WORST possible service provider, they have ABSOLUTELY no sense of customer care and I will NEVER EVER EVER recommend them to ANYONE. I have two contracts with MTN that I took out in 2019, one cellphone and one laptop. Both of these sim cards were lost and blocked, even blacklisted in March 2020 and I have been struggling ever since to get MTN to CANCEL THESE CONTRACTS - without any response. They are charging me and trying to collect money from me every single month since then to the point that I have just stopped paying because I cannot afford to pay for a service that I've been trying to cancel for TWO YEARS!!!!!!!!!!!!!!!!!!!!!! No one responds to my emails and if they do it is an automated response, with no follow-up. The number of times I've had to provide my details for them to 'validate' or 'escalate' my query is unheard of. When I call their 'so-called' customer care line and fill in the number of my query it re-directs to the beginning of the call where you have to press 1 for this and 2 for that instead of putting me through to a consultant. I have tried every possible means to get assistance from them without any avail. I'm out of options now. MTN GET YOUR ACT TOGETHER AND ASSIST YOUR CUSTOMERS!!!!!!!!!!!