MTN has never been this bad... but it's bad!

I have been a MTN customer for well over 20 years and recently have seen a decline in the service as well as an increase in "*****" dealings.

I have been charged for data bundles for months now, and even after cancelling them via the App, and having people cancel them when calling in or upgrading, I still continue to be billed for this. I'm sorry but I dont have an extra R1000 a month for bundles that are not actually showing on my account, but I am being billed for them.

I received 1 credit last month, but when I saw that I have been billed again for these bundles, I paid for my contract amount and not the full amount being asked for and I have now been cut off.

I have emailed the complaints department, the customer care department and nothing.

I have truly never experienced such pathetic service from MTN and it is shocking that no one has attempted to resolve this.

You people have become sharks - interested only in money and not in providing customer service.

I want my query resolve ASAP and my phone switched back on as it is not my fault you people dont know how to remove data bundles...

Your query *** has been opened.