MTN has lost the plot

<p>Since Sa****ay 18th of June 2016 I have been unable to receive calls on my (MTN) contract phone. I have spoken to most probably every call centre agent that workes there from network to technical and still it is impossible for me to receive any calls. The agents have escalated the problem twice now and even this has made no difference, I have not been contacted at all in any way or means to show any form of follow up from MTN. I would really appreciate some form of communication from MTN with regard to my problem and I would appreciate a resolution to my problem even more. If there is anyone out there in the wonderful world of MTN could you please contact me, I have all the time in the world to speak to you as I have by spend more than two hours on the phone trying to fix the problem allready. My last ref nr is SMC/ ********** 8983, I hope to hear from you soon, yours sincerely Jacques Losper.</p>