MM
Mlauza M
1 reviews | Active since Apr 2015
18 Nov 2015, 20:31
MTN has lost it!
On more than one occassion I've had my data \disappear". I called into the call centre and they gave me ref nr's. Many days later when I call in"
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Nov 2015, 08:56Hello Miss Mlauza,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side the data that was remaining in 2015-08-07 10:19:03 was ***0 KB (25MB) that dissapeared I have requested for it to be credited back by Monday.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side the data that was remaining in 2015-08-07 10:19:03 was ***0 KB (25MB) that dissapeared I have requested for it to be credited back by Monday.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply21 Nov 2015, 08:56
Official
Hello Miss Mlauza,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side the data that was remaining in 2015-08-07 10:19:03 was ***0 KB (25MB) that dissapeared I have requested for it to be credited back by Monday.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that when I check on my side the data that was remaining in 2015-08-07 10:19:03 was ***0 KB (25MB) that dissapeared I have requested for it to be credited back by Monday.
Regards
Nompumelelo
REQ:***
Best regards,