MR
Mosibudi R
1 reviews | Active since Mar 2015
16 Sept 2015, 15:54
MTN HAS LISTED MY ACCOUNT TWICE
I was listed with my Mtn account at two debt collecting companies. I have been paying this account at MBD INC since March this year an amount of R300. Recently I receive sms's from SSDA that my Mtn account has been handed over for an amount of R 5774.33. This is reflecting on my ITC negatively, I really don't understand why I am listed twice for one account by MTN. I need this matter rectified as soon as possible. I am very upset and disappointed with the level of service at MTN. My account at MBD INC is almost paid up. So I need MTN to remove my profile from SSDA.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
17 Sept 2015, 12:28Hello Mrabekane,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a request to the the bureaus to have your credit profile updated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a request to the the bureaus to have your credit profile updated.
Best regards
Mantoa
REQ:***
MTN South Africa's reply17 Sept 2015, 12:28
Official
Hello Mrabekane,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a request to the the bureaus to have your credit profile updated.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a request to the the bureaus to have your credit profile updated.
Best regards
Mantoa
REQ:***
