MR
Mosibudi R

1 reviews | Active since Mar 2015

16 Sept 2015, 15:54

MTN HAS LISTED MY ACCOUNT TWICE

I was listed with my Mtn account at two debt collecting companies. I have been paying this account at MBD INC since March this year an amount of R300. Recently I receive sms's from SSDA that my Mtn account has been handed over for an amount of R 5774.33. This is reflecting on my ITC negatively, I really don't understand why I am listed twice for one account by MTN. I need this matter rectified as soon as possible. I am very upset and disappointed with the level of service at MTN. My account at MBD INC is almost paid up. So I need MTN to remove my profile from SSDA.

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Sept 2015, 12:28
Official
Hello Mrabekane,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have sent through a request to the the bureaus to have your credit profile updated.

Best regards
Mantoa
REQ:***