MTN HAS DISGUSTING SERVICE-THEY ARE ******S

On the 11th of March 2024 i got a call from MTN about upgrading my contract with them. I was promised 60gb day and 60gb night. I took the deal because i was now on month to month contract with them. I paid the agreed amount and only got 20gb day and 20gb night. I called MTN and was promised it will be sorted but nothing. I spoke to Nolwazi at MTN about it. She was not helpful and she was rude. I then spoke to Kamogelo who gave me the number *** and **** and said it was tollfree. When i asked him to transfer me to that department he hung up. I then spoke to Glenwin who logged a call for me and gave me ref ***. He promised someone will call. That was in April and now 10th of May NOBODY has called. I contacted MTN on Facebook on the 18th April and 12:48. They have been promising to get someone to call me till today. When i ask them to cancel my contract, im told i will be fined/penalised for cancelling early. Now they have blocked my simcard because they want me to pay for what i am NOT getting. I have been calling with no help. I spoke to Zinhle and many more afterwards. NOBODY has assisted me. Instead Zinhle forwarded my call to the wrong department. This is not the first disappointment from MTN. Be careful when taking a contract with MTN. Think twice about it