MTN has by far the worst customer service I have ever experienced

MTN has by far the worst customer service I have ever experienced.

I've called them multiple times in trying to investigate the billing on my contract, you are kept on hold for the longest time and when you finally get through to a consultant and tell them your story, they tell you to hold on but then hang up on you 3 seconds later.

I call again, same process having to wait again, then you finally get through to a consultant, guess what, they hang up on you again.

I tried again on a different day, spent a long time on the phone explaining the issue to one consultant, they put me through to another consultant and guess what, that consultant hangs up on me.

This is absolutely **** service.

It's two months later, my issue is STILL not resolved!