MTN HAS BECOME LIKE CELL-C ...... FULL OF SURPRIZES ?

Dear Sirs It is with great disappointment that I am writing this review. During September I only received one statement and didn’t bother to open it as I pay my regular amounts as per the usual. This month, October 2018 I decided to open and read what is happening only to get a shock on the statements for my accounts. What I gathered from these statements is that MTN billed all clients pro-rata because MTN moved our dates from the 10th of the month to the 26th, however never mentioned we will receive an invoice for the pro-rata date made earlier. So like idiots we just carry on regardless. The next thing clients will be suspended and listed on ITC because MTN can’t communicate properly. This did not give extra data ! Instead gave it earlier so it is not a win – win situation. I think you owe all MTN clients an apology via MEDIA as this is inconvenient not even to mention the impact it might have on some peoples finances.