1 reviews | Active since Jul 2016
Mtn has a new level of S.T.U.P.I.D!!!
So my phone is ******, I PAID R 120 for a new freaking SIM card. At the branch - "Ma'am, your sim card will be activated between 2 and 24 hours" nothing.
Call them - "Oh, the query FAILED because you did not respond to your sim swap SMS" FK!! Are you s.tupid or what?? You're sending smses to a ****** phone!!!!!!!!!!!!
48 hours, PAID for a sim swap, still freaking waiting. Nobody gives a F****!
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your and picked up that the sim swap is successful please try using your number it should work accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have evaluated your and picked up that the sim swap is successful please try using your number it should work accordingly.
Regards
Mike Ramaboka
Complaints Management Team