BW
Belinda W
1 reviews | Active since Jul 2014
16 Mar 2016, 09:43
MTN happy to lose clients after 20 years....
I have been a customer of MTN for 20 years now, I am trying to arrange a contract for my daughter, its been almost 2 weeks and I still have no joy, I am ready to move to Vodacom who I hope would be more interested in my business!!!! Service is absolutely unacceptable! What is worse is no one takes accountability. If I don't call and follow up I literally don't get a response...
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Replies (1)
MTN South Africa's replyOfficial
16 Mar 2016, 22:21Hello Bwagner@1,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application for the additional SIM has been approved and finalized, the port has completed activation. We have requested the consultant who assisted with the application to assist and contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application for the additional SIM has been approved and finalized, the port has completed activation. We have requested the consultant who assisted with the application to assist and contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply16 Mar 2016, 22:21
Official
Hello Bwagner@1,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application for the additional SIM has been approved and finalized, the port has completed activation. We have requested the consultant who assisted with the application to assist and contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the application for the additional SIM has been approved and finalized, the port has completed activation. We have requested the consultant who assisted with the application to assist and contact you.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***