MTN handover to Munnik Basson Dagama Inc

<p>Good day MTN team</p> <p>Kindly advise why I have received an email as per below from Munnik Basson Dagama Inc and a call saying I have been handed over by MTN. I do not have an MTN account.</p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;">Dear <strong>MISS </strong></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><strong>Client Account number: 9A***</strong></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><strong>MBD Ref Number: ***</strong></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; text-align: center; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; text-align: center; margin-top: 0px !important;"><span style="font-size: 18px;"><u><strong>REQUEST FOR PAYMENT</strong></u></span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;">We refer to the above matter and confirm that we act herein on behalf of <strong>MTN SERVICE PROVIDER(PTY)LTD</strong> who has handed your account over to us for collection.</span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;">It is therefore our instruction to demand from you, as we hereby do, payment in the amount of <strong>R 16754.07</strong> within 7 days from receipt hereof.</span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;">Should you not be in a position to pay the full oustanding amount, kindly contact our call center on <strong>***</strong> in order to make an alternative payment arrangement and set up a debit order.</span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;">Setting up a debit order will ensure:</span></p> <ul style="color: #000000; font-family: Verdana; font-size: 11px;"> <li><span style="font-size: 14px;">Your monthly installment is paid on time - avoiding any unnecessary interest and fees that might be added due to late payment;</span></li> <li><span style="font-size: 14px;">An improved credit profile;</span></li> <li><span style="font-size: 14px;">That you can avoid standing in long bank queues;</span></li> <li><span style="font-size: 14px;">No more unwanted communication regarding payment reminders.</span></li> </ul> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;">Call our friendly call center in order to discuss payment options.</span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><span style="font-size: 14px;"><strong>Important Notice </strong></span></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;">Please contact us on <strong>***</strong>, our office hours are Monday to Friday between 07h30 and 20h30, and on Sa****ays between 08h30 and 15h00, alternatively, log into our website at<u><strong> www.mbdinc.co.za</strong></u> , or e-mail <u><strong>***</strong></u> for queries and comments</p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;">Yours faithfully,</p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><strong>MUNNIK BASSON DAGAMA INC.</strong></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"><strong>07 May 2016</strong></p> <p style="color: #000000; font-family: Verdana; font-size: 11px; margin-top: 0px !important;"> </p> <p>I do not have an account with Mtn. Kindly contact me to resolve the matter asap as I was told by a consultant today 11 May that I now owe them R18000 for an account I don't have.</p>