LJ
Louis J

1 reviews | Active since May 2012

20 Jun 2018, 14:43

MTN great service from one specific person Veronica Smith

After a lengthy process of getting an issue resolved I'm pleased to finally report the that the matter is resolved. Thank you Veronica Smith , Complaints Analyst at MTN for assisting me to get the matter resolved. Your profesionalism is exeptional. MTN should give you a huge raise and shares in the company. You deserve 5 stars!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Jun 2018, 22:30
Official

Thank you so very much for your post, complimenting Veronica Smith's service and efforts. We express our sincere appreciation for the time that you took to let us know that she is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you,

Warm regards,

MTN Complaints Management Team