CS
Cheryl S
1 reviews | Active since Feb 2019
27 Feb 2019, 13:00
Mtn gone wrong
I have major problems with my contract with no help or assistance for a year now....the take my payment every month yet I have no use with the item bought......looking for someone to help me please
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MTN South Africa's replyOfficial
28 Feb 2019, 09:36Good day Cheryl
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, kindly perform a sim swap. Once we get your services working, we will be in a position to deal with the services you have received so far.
Warm regards,Mazwi Zuma
Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, kindly perform a sim swap. Once we get your services working, we will be in a position to deal with the services you have received so far.
Warm regards,Mazwi Zuma
Complaints Analyst
Best regards,
MTN South Africa's reply28 Feb 2019, 09:36
Official
Good day Cheryl
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, kindly perform a sim swap. Once we get your services working, we will be in a position to deal with the services you have received so far.
Warm regards,Mazwi Zuma
Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, kindly perform a sim swap. Once we get your services working, we will be in a position to deal with the services you have received so far.
Warm regards,Mazwi Zuma
Complaints Analyst
Best regards,