MTN going to the dogs

After going on a strike for many days and us not being able to receive help with our queries one decided to make a phone call to the call centre in the early morning to get assistance with one of many queries i have and the consultant Mohammed was TERRIBLE to say the least and would assist me and the manager Gary Oosen was not willing to come to the phone to speak to a customer who has about 6 contracts with MTN. Im not sure if MTN should just fire all the staff cause even after striking they seem not to want to work or they should close shop cause they are wasting our time and not giving us any joy.