MTN GIVING NOR TAKING RESPONSIBILITY FOR INCORRECT INFORMATION

I app**** for a contract with a device, i where advised by the consultant as new customer to MTN I must take a month to month router contract and after 3 months I can apply for a contract with a device. I have been having the month to month router contract for a year now September month. Still MNT tells me that I must now take a sim contract, MTN has time for games. Go and listen to your recordings last year September and give me the contact as MNT are at fault. I will jot leave this matter unresolved as it has been going on for more than a year now. I want the contract as I where told by MTN to take out the month to month and then the contract. If MTN does not take responsibility for the information given by there agents, I am canceling the router contract with immediate effect