1 reviews | Active since May 2017
<p>i terminated my contract with mtn in 2015,last year i found out there was an outstanding amount of R381 which my sister paid into their Absa account,now im being harassed by SAYA recoveries telling that i still owe MTN an amount of R681.36,when i asked where all this came from they dont know,the whole of last i tried to sort the problem but whenever i called MTN no one was willing to help,i even tried MTNSA which i never got through,now they tell me that if i do not pay they will to blacklist my name,my issue with them is what guarantee do i have that they will not ask for more money after i paid and also why am i still paying after the contract was supposed to have been ended in 2015</p>
Good day Reitumetse ,
Thank you for your post, please accept our sincere apologies for the inconvenience caused trying to resolve this matter.
Kindly note we have notified our Legal team to contact the attorneys and have the account updated accordingly with the relevant parties involved.
We will notify you via email once the matter has been closed, please bear with us during this process.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Good day Reitumetse ,
Thank you for your post, please accept our sincere apologies for the inconvenience caused trying to resolve this matter.
Kindly note we have notified our Legal team to contact the attorneys and have the account updated accordingly with the relevant parties involved.
We will notify you via email once the matter has been closed, please bear with us during this process.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
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