EP
Eathan P

1 reviews | Active since Jun 2019

10 Jun 2019, 15:33

MTN Gives POOR Service

I saw this adverti*****t on your website 02 May 2019. I app**** that day for this. They phoned me but did not spoke to me, i said hello and everything but no one answered. I app**** 3 times for this deal. I only spoke to a agent now, the 3rd of June 2019. I want this deal and what customer sees customer gets. I hope you can help me, as i am a customer of MTN. The advert was for 40GB anytime data and 40GB night express data for R239 ( Sh@reLink E5573) My MTNChoice 5GB and I have the screenshot to prove it. I am VERY Disappointed in MTN.

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Replies (1)
MTN South Africa
MTN South Africa's reply11 Jun 2019, 14:11
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team