Mtn: Gives new meaning to incompetence

Mtn needs to sort out their technical problems. My mum is waiting for Mtn to load the data onto her phone, a week has gone past and still nothing has been done! Today she went back to the Mtn store in Chatsworth, to be told that on their system, the data was loaded on the 11th of May, yet nothing is on her phone. The lady instore said she will log a second complaint. Please note, this was also told to my mum on the 14th of May, however, they failed to log the complaint the first time on their system, forcing her to go back on the 16th. Today makes it three times this week that she has had to go to their store. She also phoned Mtn customer care and was informed that there's a delay on the system, and she should receive her data by midnight on the 14th of May. She is a pensioner and she cannot afford to be running back and forth, with Mtn being so ***********. This really needs to be sorted out now!