EB
Eric B
1 reviews | Active since Apr 2015
13 Dec 2015, 19:53
MTN gives headache again
Came from Vodacom to MTN, what a mistake. Got nothing but trouble with them. All my data used goes off night express, no matter what time of the day used. My normal data accumulate due to this. No wonder you get big fines with pathetic service like this as it seems you can do nothing correct. Could someone just fix it
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Replies (1)
MTN South Africa's replyOfficial
18 Dec 2015, 09:04Hello EBG,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Technical Support Team for an investigation reference number SMC/***.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Technical Support Team for an investigation reference number SMC/***.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply18 Dec 2015, 09:04
Official
Hello EBG,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Technical Support Team for an investigation reference number SMC/***.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Technical Support Team for an investigation reference number SMC/***.
Kind Regards
Nompumelelo
REQ:***
Best regards,