MTN gives data and charge for it!

REF NU #***2<br> <br> This is an escalation of the email I have sent MTN to finally fix their mess up on my mother's account. Her contract comes with a 1GB data bundle but they never allocate the bundle to her account and keep on charging her for data used! It is ****************!!!<br> <br> She has tried to resolve this matter for the last 7 month but have received no joy.<br> <br> I expect MTN to get back to me on my email within 24 months or this will be blown up in such a way that no one will use MTN in my family and friend corner ever!<br> <br> Get skilled people to attend to my query or arrange a face to face meeting so we can for once resolve this!!!