SH
Sharon H

1 reviews | Active since Nov 2018

04 Dec 2018, 08:22

MTN gives 2 different answers to the same question???

Totally Ridiculous. Two personnel give two different answers to the same question. Now i know why I am cancelling both my contracts. Promises made by most staff are NEVER kept. MTN is a company that i will NEVER recommend. Not worried about Service just how much they can score from their contracts. We need all the small print to be LARGER.

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Dec 2018, 11:19
Official
Good day Sharon 

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards,

Ayanda Mthimkhulu

Complaints Management Team