MTN Given someone else my phone number !!!
<p>After porting to Cell C a few months ago. I have just discovered that my phone number is still in use with MTN .....so essentialy, I have my number with Cell C ....and MTN has handed it out to someone else, so 50% of my calls going through to wrong person. Have been assured it will be rectified and no joy. Loosing business, irate customers. </p>
Good Day Duncan Pritchard
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ: **********
Good Day Duncan Pritchard
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ: **********