MTN getting worse and worse

I completed a migration form on the 13th October at MTN Reitfontein road store Boksburg to increase my package.<br> I have heard nothing, nothing has happened and when I phoned MTN Rooderpoort to try and find out I was told to go back to Reitfontein Road. When I remonstrated with the Mokkestsi she told me to hold on. Which I did. And I held and I held on and I held on!!!!!. This employee should be fired absolutely no idea what customer service is all about. No wonder MTN received a massive fine in Nigeria they cannot move themselves at all. When my contract expires I will definitely move to another supplier. MTN in my Thesaurus is shown as \ A COMPANY THAT IS ABSOLUTELY USELESS"!!!"""