DB
Don B
1 reviews | Active since Apr 2017
12 Apr 2017, 20:37
MTN GENERIC RESPONCE
<p>After writing a clear discription of my problem with mtn I, and evey complainant no doubt, was insulted with a generic responce telling me to waste my time phoning them to solve THEIR problem. They have my phone number - WHY DON'T THEY PHONE ME TO SORT IT OUT!!!!!! </p>
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MTN South Africa's replyOfficial
15 Apr 2017, 09:26Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the networks team to assist and verify drop calls on the number provided in the review section. A call back will be done on Tuesday to provide an outcome on the issue.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply15 Apr 2017, 09:26
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the networks team to assist and verify drop calls on the number provided in the review section. A call back will be done on Tuesday to provide an outcome on the issue.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,