MTN gave me over to VVM attorneys
<p>I canceled my MTN ****el when my contract was over after the 24 month. I done the cancelation in that time period when MTN was on strike in 2015. Now I am being phoned by VVM attorney for a amount that is out standing that I dont know were it came from since I had a debit order for a amount of R130 for every month for my account at MTN. Not MTN or VVM attorneys can give me any statemetes so that I can see were they got that amount of over the R3000. VVM Attorneys phones me everday between 1 and 3 time in conection with that outstanding money. Everytime I ask I want a Statement to see what is going on but get nothing.</p>
Good Day Heste De Lange
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Heste De Lange
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for resolution. They will investigate and revert to you with feedback and a way forward.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Nog steed geen terugvoer van die rekening nie
Nog steed geen terugvoer van die rekening nie