MTN gave me a R10 000 bill without statements

I got a contract with MTN and on the same day I requested that a limit should be set...meaning that when the free airtime and data has expired then I should buy airtime and data. Unfortunately the lady(Rushda) at the branch did not do it.<br> I never received any statements from MTN although I paid my monthly fees but got an SMS to say that my account was suspended which I went to MTN in Tokai to go query it.<br> <br> I found out that the first month the bill was over R1000 and the second month over R8000 which was mostly Data usage which is ridiculous.<br> <br> I am being treathen now to pay that amount in 3x months.<br> <br> Firstly I am a pensioner and I cannot and will not pay that amount as I did not request unlimited Airtime and Data.<br> Secondly..Why didnt I get any statements to prevent the second bill from happening.<br> <br> MTN is busy with ***** and is *****ing our money.<br> <br> I need this to be sorted ASAP...if not then I will take the matter further.