1 reviews | Active since Jan 2017

04 Feb 2020, 16:05

MTN Gave Away My Number to someone else

I have been using my number for many years and was still using it for whatsapp when one day i left all groups and when people tried to call me some strange man answered and said it is his number. This is my primary number and all my banking notifications and app notifications go to that number. I tried calling MTN and the lady said I hadn't loaded airtime in three months so they gave my number away,I use wifi at home on that phone so i don't really need airtime. . I did the whole RICA and thought that was to ensure that my number was safe I want my number back how can I get assistance.

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Replies (1)
's update07 Feb 2020, 23:25
Reviewer Update
Dear Ishie,

Thank you for your response,

If this is a common practice it would be appreciated that you let us know with the same energy you get us to get your products.