1 reviews | Active since Apr 2018
MTN GamezBoost billing for 1 year without subscription!!!!!!!!!
Hello...MTN
I have not subcribed to a so called service called "MTN GamezBoost" ever, yet from my SMS records i could see that last year on the 5th of May 2017 i was some how subscribed to this service, i recall having the phone in my possesion through out the day...
This service which seems to be currently billed @ R3 a day from R2 a day which i have received an SMS notification for recently, therefore finding out that this is happening ,i have sent the SMS to stop the service which was only this Sunday on the 1 st of April 2018...
This has been From and including: Friday, 5 May 2017 To, but not including Sunday, 1 April 2018
Result: 331 days Or 10 months, 27 days excluding the end date 331 days X R2.00 = R662.00
This means a total of R662.00 for a service i never subcribed to or had any intention of using or has ever been used. There is no way i know of showing a transaction summary on a prepaid account? I blindly topup the account monthly thinking calls are costing more...
I think this is totally unfair ..... My airtime balance has been reducing in small amounts for all most a complete year. How can a service be activated without my consent in the first place..
I really think this deserves an explanation or rebate in some way, this is quiet frustrating finding out after a year...
How many other MTN Prepaid customers are being billed behind the scenes daily for this & other services they never subscribed to???
MTN please stop this....
