MD
Mark D
1 reviews | Active since Jun 2019
20 Nov 2019, 06:22
MTN Gamer Plus subscription ****
Received an SMS this morning from MTN saying that I have been subscribed to Gamer+. Under no circumstances would I ever subscribe to **** like this. I am sure they are breaking consumer rules and regulations by just randomly subscribing numbers like this. This is totally unacceptable.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
26 Nov 2019, 10:17Good day Mark
It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention. please dial *141*5# from your mobile select opt 4 then opt 1 to block any unwanted content on your device.
We look forward to continuing serving you as a valued customer.
Regards
MTNSA
It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention. please dial *141*5# from your mobile select opt 4 then opt 1 to block any unwanted content on your device.
We look forward to continuing serving you as a valued customer.
Regards
MTNSA
Best regards,
MTN South Africa's reply26 Nov 2019, 10:17
Official
Good day Mark
It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention. please dial *141*5# from your mobile select opt 4 then opt 1 to block any unwanted content on your device.
We look forward to continuing serving you as a valued customer.
Regards
MTNSA
It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention. please dial *141*5# from your mobile select opt 4 then opt 1 to block any unwanted content on your device.
We look forward to continuing serving you as a valued customer.
Regards
MTNSA
Best regards,
