MD
Mark D

1 reviews | Active since Jun 2019

20 Nov 2019, 06:22

MTN Gamer Plus subscription ****

Received an SMS this morning from MTN saying that I have been subscribed to Gamer+. Under no circumstances would I ever subscribe to **** like this. I am sure they are breaking consumer rules and regulations by just randomly subscribing numbers like this. This is totally unacceptable.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2019, 10:17
Official
Good day Mark

It is with great concern and regret we received your email outlining the problem you had with our service.
 
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention. please dial *141*5# from your mobile select opt 4 then opt 1 to block any unwanted content on your device.   

We look forward to continuing serving you as a valued customer.

Regards 
MTNSA

Best regards,