KM
Kundai M
1 reviews | Active since Feb 2019
04 Feb 2019, 08:19
MTN Gamer Plus
MTN charged me for MTN gamer plus but I did not subscribe for it. MTN also intends to deduct 3/day from my airtime for this very same **** service MTN Gamer Plus
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Feb 2019, 09:33Good Day Kundai
Thank you for taking time to raise your concern with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the subscription has been successfully cancelled and an airtime credit processed on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for taking time to raise your concern with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the subscription has been successfully cancelled and an airtime credit processed on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Best regards,
MTN South Africa's reply05 Feb 2019, 09:33
Official
Good Day Kundai
Thank you for taking time to raise your concern with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the subscription has been successfully cancelled and an airtime credit processed on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Thank you for taking time to raise your concern with MTN, please accept our apologies for any inconvenience caused.
As per our telephonic conversation, kindly note that the subscription has been successfully cancelled and an airtime credit processed on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management
Best regards,