MTN Game City Dbn - Disappointing Customer Service

Three weeks ago, i visited the MTN Game City store in Durban KZN to get new contract. I decided to go that particular store because of the great service & expertise i received when i intially took out my first contract. My second experience was disappointing & frustrating cause both consultant & the management couldnt make a decision about accessories for the new S25 ultra contract. They lacked the leadrrship skills to.manage my expectation & couldnt live up to the promise they made.