NM
Ntombi M

1 reviews | Active since Oct 2022

06 Mar 2025, 13:02

MTN FUNERAL KHAVA ****

IF I WAS ALOUD TO GIVE 0 STARS, I WOULD. MTN HAS A FUNERAL KHAVA/COVER WHICH HAS 2 OPTIONS OF PAYING IN ADVANCE AND I TOOK THE 6 MONTHS OPTION. WHILIST I WAS TRYING TO RENEW MY COVER, THEIR NUMBER IS NO LONGER AVAILABLE, MTN CALL CENTRE HAS NEVER HEARD OF THEM, I HAVE BEEN GIVEN THE RUN-AROUND FROM DIFFERENT DEPARTMENTS AND THERE IS NO HELP. SUPPOSE SOMEONE HAD PASSED ON AND I NEEDED TO CLAIM AND NO-ONE KNOWS ANYTHING ABOUT THIS COVER/KHAVA, WHAT WOULD HAVE BECOME OF ME. I AM WRITING THIS REVIEW TO WARN OTHER PEOPLE WHO HAVE FUNERAL INSURANCE WITH MTN, WHEN THE TIME COMES WHEN YOU NEED TO CLAIM, THEY WON'T BE AVAILABLE AND YOU WILL HAVE TO DIG DEEPER IN YOUR POCKET. I DID NOT THINK I WOULD BE ****MED BY A BIG COMAPANY LIKE MTN, ESPECIALLY A FUNERAL COVER, SOMETHING THAT IS REALLY A NEED...DISSAPOINTING

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