EB
Elmien B
1 reviews | Active since Jun 2013
23 Jun 2015, 07:48
MTN full of excuses without delivering
I think its unacceptable to give a lame excuse of industrial action. Take action, and deliver a service. I'm fed-up to hear because of the strike.....<br> Please take action or are MTN going to blame a strike while going down. People striking need to know that going forward MTN will not be the better connection... and loose its clients due to poor service delivery.
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MTN South Africa's replyOfficial
24 Jun 2015, 15:54Hello elmienb1,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our telephonic conversation today, i have escalated the matter through to our HVRC management team to investigate your query and to contact you with feedback.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our telephonic conversation today, i have escalated the matter through to our HVRC management team to investigate your query and to contact you with feedback.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply24 Jun 2015, 15:54
Official
Hello elmienb1,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our telephonic conversation today, i have escalated the matter through to our HVRC management team to investigate your query and to contact you with feedback.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our telephonic conversation today, i have escalated the matter through to our HVRC management team to investigate your query and to contact you with feedback.
Regards,
Lawrence
REQ: ***