1 reviews | Active since Oct 2018
MTN FTTH - Disgusting Service
I’m not sure what todo anymore barring cancelling my services with you. I am desperately try to get my FTTH line upgraded to 50mb. Almost 12 calls now, speaking to various supervisors various escalations. How is it so difficult to pay you more money??
Good day Craig,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we have escalated your query to our data department, we will revert to you as soon we have feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
Good day Craig,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that we have escalated your query to our data department, we will revert to you as soon we have feedback.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
Good day Craig,
Kindly note I tried to contact you this morning and your line was busy.
Please note that your line has been migrated to 50Mbps.
We look forward to improving on the service delivery to you.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,
Good day Craig,
Kindly note I tried to contact you this morning and your line was busy.
Please note that your line has been migrated to 50Mbps.
We look forward to improving on the service delivery to you.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Best regards,