MTN from BAD to WORSE

Good people be very wary of MTN contracts. I opened a contract a contract for a router my mtn 20 and the contractual agreement was for R539.99 for 24 months, first month into the contract, they deducted R2109, from my account. When I called them, I was told I had made calls with the router which doesn’t make sense. Another agent told me it’s activation fees, and finally another agent said i was not getting the discount I was supposed to get, still puzzled. Mind you, I opened this contract August this year. Finally I was promised a speedy resolution. I am still waiting for my refund up to this day, nothing but promises and excuses.