AT
Anro T
1 reviews | Active since Nov 2018
08 Nov 2018, 08:35
MTN Free Samsung Watch
I upgraded my Cellphone in August 2018 and with the Samsung phone I upgraded to I was supposed to get a Samsung Smart watch within 4 weeks delivered to my door. It is now 3 months since my upgrade and still no watch. I have been in contact with the store where I did my upgrade and been following up every week. The only response I get is that they are still waiting for feedback from the Samsung.
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MTN South Africa's replyOfficial
09 Nov 2018, 11:35Good day
Thank you for your post. Sorry for the inconvenience caused. I will investigate with the store and revert back to you with feedback and a resolution via your email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post. Sorry for the inconvenience caused. I will investigate with the store and revert back to you with feedback and a resolution via your email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
MTN South Africa's reply09 Nov 2018, 11:35
Official
Good day
Thank you for your post. Sorry for the inconvenience caused. I will investigate with the store and revert back to you with feedback and a resolution via your email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post. Sorry for the inconvenience caused. I will investigate with the store and revert back to you with feedback and a resolution via your email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team