JR
JJ R
1 reviews | Active since Oct 2015
06 Oct 2015, 12:29
MTN \Free 2Gig"****"""
I have an MTN ****le and a 2 year R99/month 2Gig data contract. Since July my ****le reported that I have 4 Gig data available. I am VERY careful not to exceed my package data but were overjoyed by the additional \Free 2Gig". This month I noticed a debit order of R1700 for data. Upon inquiry"
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MTN South Africa's replyOfficial
09 Oct 2015, 12:15Hello jjvrensburg,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The data bundle in question is the night express which is used between 00h00 and 05h59 and anything after that will deplete from the normal bundle or charged over and above the data bundle.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The data bundle in question is the night express which is used between 00h00 and 05h59 and anything after that will deplete from the normal bundle or charged over and above the data bundle.
Best regards
Mantoa
REQ:***
MTN South Africa's reply09 Oct 2015, 12:15
Official
Hello jjvrensburg,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The data bundle in question is the night express which is used between 00h00 and 05h59 and anything after that will deplete from the normal bundle or charged over and above the data bundle.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The data bundle in question is the night express which is used between 00h00 and 05h59 and anything after that will deplete from the normal bundle or charged over and above the data bundle.
Best regards
Mantoa
REQ:***