MTN **********ly debiting my bank account.

Mtn has been **********ly debiting my bank account. I went to one of their branches Campus square mall (JHB). One of the staff member did an investigation and indeed discovered that an account was opened **********ly on my name. She escalated the matter to mtn ***** team. Again this month a debit order went through again meaning the ***** team did not do its job. Here are case numbers: ***, ***, *** *** and She instructed me to call 135 number which I did with no joy kindly assist...