MTN **********ly debiting my bank account

I went into MTN head office on the 6th February 2018 and met with a lady from their ***** Department (Lebohang) in the foyer.

My complaint was regarding continuing debits of R519.00 per month which have been going off my bank account despite the fact that I have had NO CONTRACT with MTN for years as I migrated to Vodacom well over a year ago.

These debits started going off on 30/09/17 and continued on ...31/10/17...30/11/17...30/12/17...31/01/18...and now 28/02/18

this gives a total off R3114.00 which MTN has essentially ****** from me.

Despite 6 emails, the fact that I have submitted a signed affidavit, logged 3 online complaints with their customer care line and that I have twice gone into their head office and spoken to persons from their ***** department I have still have had absolutely no assistance from MTN on this matter whatsoever.

On March 16th I was asked to supply my I.D. number again. Today 11 April I was once again asked to supply my I.D. number. After supply it for a 3rd time I was then asked to resubmit my affidavit (an original document which is at MTN) as they had lost it!

Incompetence of the highest order and a "we don't give a damn" attitude pervades all their communications and they continue to ***** my money??