MTN ********** UPGRADES AND *******

MTN.

In April 2018 after honoring my 2 years contract i emailed MTN asking for expiry date. This is the SECOND TIME now that once MTN are asked or made aware they not even capable of knowing which and when contract expire they **********ly upgrade it.

No device received or signture given or id faxed or emailed but a call center agent at 14th took home a new device and still now i am paying monthly. The original contract was R300 they upgraded to R799 package and since april last year i have been email monthly for them to cancel and reimburses funds.

I have had to waste time with getting an affidavit and with proof in 2018 asking for cancelled date made them aware to ********** ***** and upgrade the next day my package.

Now it come to the point where every mknth the same story if it bejng escalated, asking for my account number or ID number or some other piece if information given ans logged again the reference number. MTN have ****** R7191.00 and again this month informed me of my direct debit

I am now going to close my bank account and MTN NOW HAVE FORCED NOT ONLY ME BUT OTHER BUSINESSES TO LOSE MONEY FNB AFRIHOST VODACOM TELKOM

I will not set up nor give any business access to debit my account and they head caused to me and now business lost by FNB due to your thieving lying stalling tactics.

I have 200 subbies which now also will be going to Vodacom prepaid and i will do anything and everything to avoid using and/or paying for anyone or any service with MTN. My subbies have told now no more data or voice bundles will be purchased from FNB ONLINE only other networks. Not only MTN losing money now FNB feel the pinch from you disloyal and thieving staff.

Its a disgrace. R799.00 per month taken **********ly. I have asked for reimbur*****t and cancellation with no success you just carry on taking and *****ing.