MTN ********** Debit Orders

My bank account was debited by MTN even though I do not have a MTN contract. I made contact with them to rectify this but after a month of continuous calls (at my cost) and emails I got nowhere. Once again on the second month I was debited despite having no active services with the company, I tried again to get them to remove my banking details with no success. Being passed from one department to another with no help whatsoever. I am asked for personal information like my ID document, I refuse to provide this to you. I am not your customer. You were able to debit my account without my personal information, now get my details off your system without my personal information. I resorted to getting my bank to reverse the debit orders and place a block on future MTN debit orders (again at my cost). Now, after a few months of unpaid debit orders I have been handed over to a collection company “MDB collections” by MTN. They threaten to ITC list me for an unpaid account. MTN, please sort this out or I will pursue legal action against you!