MTN ********** debit order

I have encountered issues with my and my husbands MTN accounts. We have two contracts. which I cannot include on a public site.

I have phoned numerous times with no assistance.

On the 25th of April 2022 I went to the MTN Canal Walk branch to upgrade one account and to downgrade/change. I have tried to call the consultant with the number he provided, and it goes straight to voicemail.

MTN suddenly changed my debit order amount without consent. Surely this is ********. I have tried phoning your call center twice and my call just gets dropped or cut off. Please call me to resolve asap as your call center seems to be non-existent.

I can see other clients having the same issue.

Really poor service.