1 reviews | Active since Apr 2017
Mtn ********** contract!!!
<p>I have submitted a certified copy or ID and affidavit to mtn because that's what they requested from me in order to cancel their contract under my name. THat was 5 days ago. Till today no communications or whatsoever from mtn. They are waiting for the 25th of may to ***** my money again. Can you guys tell me that you have cancelled your contract </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that i have received your documents and logged a request to our ***** department for further investigations it should take 10 to 14 working days for the query resolved and i have also responded to you via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that i have received your documents and logged a request to our ***** department for further investigations it should take 10 to 14 working days for the query resolved and i have also responded to you via email.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,