JP
Jason P

1 reviews | Active since Sept 2015

04 May 2017, 13:59

MTN - ********** Contract

<p>Poor service from MTN, my contract had expired. I did not renew it - I then contacted Brian at Autopage and told him that I need proof to be provided that my contract had been renewed. He came back to me and said there was no proof on record and the contract would be reversed and I will be credited. What Brian told me was exactly what he did. </p> <p>For the Last year MBD having been phoning either my wife or myself regarding an outstanding account,</p> <p>I have sent the emails confirming that my contract was not renewed to **********

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Replies (2)
MTN South Africa
MTN South Africa's reply15 May 2017, 13:29
Official

Good day Jason,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with your ID no so that we may investigate further.

Kind regards,

Ishie.

JP
Jason P's update15 May 2017, 19:16
Reviewer Update

Reference No from MBD 9C **********