KH
Kurt H

1 reviews | Active since Feb 2018

26 Feb 2018, 14:25

MTN ********** CONTENT CHARGES

ACCOUNT: B ********** . I AM GETTING CHARGED EVERY MONTH FOR "CONTENT CHARGE". THIS HAS PROBABLY BEEN GOING ON FOR YEARS. I HAVE NOT REP**** TO ANY OF THESE SMS'S AS REFERRED TO BELOW AND HAVE ALSO NOT SUBSCRIBED. I HAVE NOT GIVEN ANYONE PERMISSION TO CHARGE ME FOR THIS ********** CONTENT. MTN NEEDS TO REIMBURSE ME RETROACTIVELY FOR ALL THESE CHARGES. PLEASE SEE THEIR DISMISSIVE REPLY BELOW. MTN REPLY:"Good day Kurt, Thank you for emailing Customer Care. Content Charge is a commercial SMS by a company with the intention of selling you a product or service. Once you subscribe or reply to any of these you get charged for the information you receive from them. Please dial *141*5# choose option 4 to cancel subscription. Please do not hesitate to contact us should you require further assistance. Kind Regards, Chantelle Wangra Customer Services MTN SA

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Replies (1)
KH
Kurt H's update27 Feb 2018, 08:27
Reviewer Update
Your reply is not assisting me. I did not subscribe or downloaded anything. Still MTN charges me. Useless. I will cancel my contract and let everyone know how you treat customers. I have probably paid thousands of rands over the years for this ******* conduct which MTN is a part of. **********