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Lesego Nkhumise (Mabote)

1 reviews | Active since Jul 2013

07 Feb 2023, 07:28

MTN ********** account

I received a notification 0n 25 May 2022 that I had successfully upgraded my contract. I immediately sent emails and called their call centre asking for the contract not to be processed. through out the year I tried getting assistance including going to an MTN store who also logged a call. Now my bond application is blocked because MTN listed me on credit below.

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Replies (2)
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Lesego Nkhumise (Mabote)'s update07 Feb 2023, 13:06
Reviewer Update
I need a letter confirming that I do not have an account in arears with MTN and for my name to be cleared at the Credit Bureau. My cell number was *** which now seems to have been allocated to another user although I still need it.

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Lesego Nkhumise (Mabote)'s update16 Mar 2023, 20:47
Reviewer Update
I logged a ********** case with MTN which I have repeatedly been told that it is with the MTN legal department. The matter is unfairly blocking my bond application as MTN is wrongfully reflecting a negative credit record against my name. I tried calling in, going to the store but no one assisted. The case number is SR #*** . I need urgent assistance! I do not have any contract with MTN.